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Shipping & Returns

Shipping

We try to have a quick turn-around when shipping your purchase, but not all items will be in stock at all times. Many of our products can and will be drop-shipped from warehouses closer to you, but only when shipping via UPS. If you have any special shipping requests, or are in a particular hurry, please contact us to check stock or place an expedited order.

Please note:
Shipping to PO Boxes is only supported by USPS shipping methods.

Returns:

Exhausts & Hard Parts:

If you receive an incorrect or defective item due to our error, we will exchange the item as quickly as possible at our expense.

If you choose to return an item because you have "changed your mind" and want to exchange it, you will be responsible for all shipping charges and there may be a restocking charge of up to 20%.

Apparel, Helmets, Boots, Gloves, Etc.:

Please be sure of your size and color when ordering. If we ship you the wrong item because of our error, we will exchange it as quickly as possible at our own expense. If you order the wrong size or color, or change your mind, you will be responsible for all return shipping and a restocking charge, except for items explicitly stating 'free size exchange'.

Complete Inventory Specific Policies:

  • Returns and cancellations subject to 20% restock fee.
  • No returns without authorization number.
  • No return of Leathers, Jackets, Pants, or Boots.
  • No returns after 14 days of receipt of item.
  • No returns of special ordered items.
  • No returns of electrical parts.
  • No returns of used parts.
  • No returns without original packaging.
  • Include copy of invoice and reason for returning item.
  • Pipecity will only pay shipping for returns due to a pipecity error.

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